Member: £155 exc VAT | Non-member: £200 exc VAT
Course aim
This course demonstrates how to tap into a set of emotional and social skills that are required for high performance. It explores how emotional intelligence influences the way we express ourselves, cope with challenges and build positive relationships.
Participants will come away with a deeper understanding of how to build relationships, positively influence others and manage their own emotions.
Who should attend
Suitable for anyone who wants to deepen self awareness and strengthen key relationships
What to expect
- plenty of interaction
- the latest theory and thinking
- time to reflect
- group discussion and breakout exercises
- action planning
Course objectives
Participation in the course will provide you with the knowledge to:
- explore the 4 constructs of emotional intelligence: self awareness, self management, social awareness, relationship management
- learn how to play to your strengths and mitigate weaknesses
- understand your values and the role they play
- recognise your triggers and know how to manage them
- know how to adopt a growth mindset
- learn how to receive feedback with grace
- develop awareness of your impact on others; be a ‘radiator’, not a ‘drain’
- empathise with other perspectives
- use your EQ to influence and collaborate, effectively
- identify ways to work harmoniously and productively with others
- deal with challenging stakeholders