_

Internal communication in a time of crisis

Internal communication in a time of crisis

Introduction, beginners, data, analysis, management, leadership
Course aim
This one-day workshop will focus on the importance of internal communication in times of crisis.
We’ll explore how to inform and engage your internal community in a variety of different crisis situations; and we’ll build the strategic and tactical understanding necessary to help you best support your people through a crisis and advocate for the organisation in a meaningful way. 

Who should attend?
The workshop is designed for anyone who has an internal communications responsibility or who is tasked with communicating with their internal stakeholders in times of crisis.

What to expect
Practical tips and tools
Real world case study analysis
Personal reflection
Group discussion
Practical exercises

Course objectives
Over the course of the workshop, we will learn about:
The different types of crisis your organisation might face, and the different approaches needed to deal with them;
The vital role of internal communication in the crisis communication mix;
Strategic activity – such as gathering insight, working with leadership, setting objectives, and agreeing an overall approach;
Tactical activity – such as preparing content and crafting messages, choosing spokespeople and selecting channels, listening to employees and addressing questions and concerns
Maintaining engagement and morale
Measuring and evaluating your success


Training that is inclusive: Diverse perspectives and experiences matter to us at the CIPR. We are fully committed to hosting accessible and inclusive training that enables you to attend and engage fully. 
Our venues have wheelchair access, hearing loops, toilet facilities are accessible and assistance dogs are welcome.  We can also arrange private rooms for prayer or nursing for example.  Please email the team to let us know how we can support you. 
When
20/03/2024 09:30 - 16:30
GMT Standard Time
Where
Online

Sign in or create an account to complete your booking.

 

No content found

No content found

No content found